
Custom metrics are like the default metrics that appear in the Google Analytics account, except that these are created by the same user. It can use them to collect and analyze data that Analytics does not automatically track. Custom metrics allow you to combine Analytics data with other data, for example, CRM data.
In addition, by tracking this data with custom metrics,progress can be tracked by comparing them to the most important metrics, thus making custom reports more flexible and easy to read.
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Create a custom metric
To create a custom metric in Analytics, follow these steps:
- Access the Analytics account and go to the property to which you want to add the metric.
- “Custom Definitions” is clicked and then the “Custom Metrics” tab is selected.
- Then, the “New Custom Metric” button is clicked.
- Now it is named. It can be any text, but it is simple and unique. This will help minimize confusion with other custom dimensions or metrics.
- The format type must be selected. The format type can be an integer, currency type, or time. If an integer is used, any number can be used. By currency type, a decimal number must be used (by default, the currency type will match the profile settings). For time, the seconds must be specified. In the report, the time appears as HH:MM:SS.
- Do not forget to check the “Active” box to start data collection. This will allow you to see the dimensions in the reports almost instantaneously. You can also create a dimension and make it inactive until needed.
- Click on the “Create” button.
Frequently asked questions about Custom Metric
What is Custom Metric?
Definition : Custom metrics are like the default metrics that appear in the Google Analytics account, except that these are created by the same user. It can use them to collect and analyze data that Analytics does not automatically track. In the Arimetrics glossary it is placed in a digital marketing context to clarify its role, uses and practical implications.
What is Custom Metric used for in digital marketing?
It is used to better analyse an action, tool, channel or behaviour related to acquisition, measurement, communication, sales or user experience. Its value depends on applying it to a concrete decision.
How is Custom Metric related to a digital strategy?
It is related to digital strategy when it affects objectives, data, content, technology, campaigns or conversion processes. That is why it should be reviewed together with the business context, not as an isolated term.
What should be considered when working with Custom Metric?
It is advisable to review its definition, context, associated metrics, limitations and possible risks. It is also useful to validate whether the concept has a real impact on performance, user experience or decision-making.
