Definition:
Contactless is the term applied to technology that allows ‘contactless’ operations to be carried out using a communication system called NFC (‘near field communications’). It is mainly used with credit cards, but there are more and more plastic devices that support this technology, such as mobile phones, smart watches or key chains.
Contactless systems have been developed mainly for card payments and already account for 57% of their volume in Spain (according to Mastercard data). However, it is also a frequent method in access controls to buildings, public transport, etc.
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How contactless cards work
For the wireless system to work properly, there must be at least two devices that have NFC technology,usually a card and a terminal. This technology consists of a very thin antenna inserted inside the card and that is not visible to the naked eye. It is detected by pos terminals (or dataphones) at the time of payment. The only requirement is that both are a few centimeters apart (between 3 and 5), without the need for direct contact.
They allow you to make payments in shops and restaurants without marking the PIN code, so their security generates some doubts. In Spain, the maximum amount that is allowed to be paid without a security number is only 20 euros, although the user can modify this amount.
Cards that have a contactless system are identified with a symbol similar to waves. The fact that they have this technology does not mean that they cannot be used using the traditional magnetic stripe if necessary.
Advantages of contactless cards
The speed. It is, without a doubt, the main advantage of this payment system. The ability to complete a transaction in just a few seconds streamlines in-store operations and saves the user time.
Comfort. More and more users are opting not to carry credit or debit cards and prefer to use, for example, their smartwatch. This is especially useful when traveling abroad.
How to protect your contactless card
To avoid the risk of theft through contactless payment cards, the user can implement a series of tips:
- Use an RFID (Radio Frequency Identification) case. Contactless cards are derived from RFID technology, stickers that transmit information. The protector blocks radio frequencies and limits the action of the readers, thus preventing theft. They are made of different materials, such as metal and paper, and prepared to avoid demagnetization of the card. Its price is usually less than 10 euros.
- Deactivate the card when not in use and reactivate it when necessary. There are banking applications that offer this possibility, very practical when traveling.
- Hire a mobile alert system to know at all times the movements made with the card.
- Configure the payment method to always require the PIN number,even when the transaction is less than 20 euros. In this way, security is increased, but part of the agility that characterizes wireless cards is lost.
Frequently asked questions about Contactless
What is Contactless?
Contactless is a technology that allows payments or information exchanges to be made without direct physical contact, normally by bringing a compatible card, mobile phone or device close to a terminal. It is based on short-range wireless communication.
What is Contactless used for?
It is used to speed up payments, reduce friction at points of sale and improve the user experience in quick purchases. It can also be applied to access, transport, identification and other interactions where avoiding contact or waiting is convenient.
What is the difference between Contactless and mobile payment?
Contactless describes the contact-free communication used by cards or devices. Mobile payment uses a smartphone or smartwatch as the payment medium and usually relies on contactless technologies, digital wallets and user authentication.
What should a business take care of when offering Contactless?
It should take care of terminal compatibility, security, transaction limits, signage, checkout experience and staff training. It is also advisable to review fees, integration with sales systems and customer trust.