{"id":20088,"date":"2020-01-28T15:29:01","date_gmt":"2020-01-28T15:29:01","guid":{"rendered":"https:\/\/www.arimetrics.com\/glosario-digital\/astroturfing"},"modified":"2026-09-21T05:26:18","modified_gmt":"2026-09-21T05:26:18","slug":"astroturfing","status":"publish","type":"encyclopedia","link":"https:\/\/www.arimetrics.com\/en\/digital-glossary\/astroturfing","title":{"rendered":"Astroturfing"},"content":{"rendered":"<p><img decoding=\"async\" class=\"boxpad alignright wp-image-13911 size-full\" src=\"https:\/\/www.arimetrics.com\/wp-content\/uploads\/2020\/01\/astroturfing-1.jpg\" alt=\"Astroturfing\" width=\"300\" height=\"300\" style=\"margin-top:0;\" srcset=\"https:\/\/www.arimetrics.com\/wp-content\/uploads\/2020\/01\/astroturfing-1.jpg 300w, https:\/\/www.arimetrics.com\/wp-content\/uploads\/2020\/01\/astroturfing-1-150x150.jpg 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><strong>Definition:<\/strong><\/p>\n<p><strong>Astroturfing<\/strong> is a deceptive communication practice that presents a campaign organized by a company, political group, association, or other interested actor as spontaneous support from citizens, consumers, or communities. The sponsor&#8217;s identity, coordination, or financial relationship is concealed to create the appearance of independent social backing.<\/p>\n<p>It can take the form of opinions, reviews, letters, petitions, posts, comments, or in-person events. Astroturfing is defined neither by its channel nor by the mere existence of a campaign, but by the deliberate simulation of a grassroots movement. An initiative openly promoted by an organization, a disclosed advertising partnership, or genuine mobilization is not inherently astroturfing.<\/p>\n<p>The practice occurs in public relations, politics, public debate, and consumer markets. Online, it can operate at greater scale through coordinated accounts, fictitious identities, or automation, although it also exists without social networks or bots.<\/p>\n\n<h2>Origin and meaning of the term<\/h2>\n<p>The name contrasts <em>grassroots<\/em>, an English term for movements that arise from a social base, with AstroTurf, an American artificial-turf brand. The metaphor describes an initiative that appears popular and natural but has been manufactured.<\/p>\n<p>The political use of the term is commonly attributed to United States Senator Lloyd Bentsen. In 1985, he used the comparison between grass roots and artificial turf when referring to a campaign of letters and messages promoted by business interests but presented as a citizen reaction.<\/p>\n<p>The practice predates the name. Front organizations, prepared letters, paid testimonials, and endorsements presented as independent existed before the internet. Digital platforms lowered the cost of creating identities, reproducing messages, and coordinating activity across different spaces.<\/p>\n<h2>Forms astroturfing can take<\/h2>\n<p>An operation may combine real people, fictitious profiles, intermediary companies, and automated systems. Common manifestations include the following:<\/p>\n<ul>\n<li><strong>Front organizations:<\/strong> groups that appear to represent citizens or independent sectors but whose funding or direction comes from an interested party that is not clearly identified.<\/li>\n<li><strong>Fake profiles or multiple identities:<\/strong> accounts that imitate different individuals to publish opinions, participate in debates, or amplify a position.<\/li>\n<li><strong>Deceptive reviews and testimonials:<\/strong> ratings from people who did not use the product, invented experiences, or paid content whose commercial relationship is concealed.<\/li>\n<li><strong>Coordinated messages:<\/strong> similar text, hashtags, links, or replies posted by many accounts to simulate consensus, outrage, or popularity.<\/li>\n<li><strong>Artificial interactions:<\/strong> purchased or generated followers, views, votes, and other signals presented as genuine audience activity.<\/li>\n<li><strong>Directed mobilization:<\/strong> templates, resources, or incentives supplied to produce apparently personal messages without disclosing who organized the action.<\/li>\n<\/ul>\n<p>A <a href=\"https:\/\/www.arimetrics.com\/en\/digital-glossary\/bot\">bot<\/a> may participate in such operations, but automation and astroturfing are not equivalent. Identified bots can perform legitimate functions, and a deceptive campaign can be conducted entirely by people. The decisive factor is concealment of the coordination or interest behind the apparent support.<\/p>\n<p>Astroturfing is not necessarily the same as spreading <a href=\"https:\/\/www.arimetrics.com\/en\/digital-glossary\/fake-news\">fake news<\/a>. A campaign can amplify true information while still misleading people about who supports it. Conversely, false information is not astroturfing unless it also attempts to imitate independent mobilization.<\/p>\n<h2>Differences from other forms of communication<\/h2>\n<p>Organic support comes from people acting on their own initiative. It can attract attention from organizations or media without losing that character, provided its independence is not manufactured. In astroturfing, the appearance of autonomy is part of the strategy.<\/p>\n<p>Advertising and public relations also seek to influence, but they normally identify the advertiser or sender. A sponsored campaign can be persuasive and coordinated without being astroturfing when its origin is recognizable.<\/p>\n<p><a href=\"https:\/\/www.arimetrics.com\/en\/digital-glossary\/influencer\">Influencer marketing<\/a> involves a relationship between a brand and a person with an audience. When that relationship is clearly disclosed, it does not simulate an independent recommendation. Concealed sponsorship can turn a message into undisclosed advertising and, when it contributes to an organized appearance of popular support, bring it closer to astroturfing.<\/p>\n<p><a href=\"https:\/\/www.arimetrics.com\/en\/digital-glossary\/virality\">Virality<\/a> describes the spread of content, not its authenticity. A post may spread organically, through advertising, or because of a coordinated operation. A high volume of mentions does not by itself demonstrate genuine social support.<\/p>\n<h2>How a coordinated campaign is identified<\/h2>\n<p>No single signal proves astroturfing. Identification requires combined evidence about accounts, behavior, content, and relationships between participants.<\/p>\n<p>Possible indicators include simultaneous publication of identical phrases, systematic repetition of links, newly created profiles that participate in only one issue, coordinated shifts in activity, or a lack of verifiable experiences behind numerous reviews. Network analysis may also reveal groups of accounts that share content and schedules in patterns unlikely to arise from spontaneous conversation.<\/p>\n<p>These signals need context. Legitimate campaigns also use hashtags, common materials, and coordinated calls to action. Attributing an operation solely from textual similarity or intense activity can confuse public organizing with concealed manipulation.<\/p>\n<p><a href=\"https:\/\/www.arimetrics.com\/en\/digital-glossary\/digital-identity\">Digital identity<\/a> provides clues but does not always reveal the responsible person or organization. Platforms may hold additional information about account creation, devices, or administrative relationships that is not visible to the public.<\/p>\n<h2>Effects, rules, and responsibility<\/h2>\n<p>Astroturfing alters perceptions of consensus and can affect political, commercial, or reputational decisions. It can also harm the <a href=\"https:\/\/www.arimetrics.com\/en\/digital-glossary\/online-reputation\">online reputation<\/a> of the organizations involved when an operation is exposed and reduce trust in genuine opinions and communities.<\/p>\n<p>Consequences depend on the content, country, and context. Rules on undisclosed advertising, unfair competition, consumer protection, political financing, impersonation, or data processing may apply. Platforms also enforce their own policies on fake accounts, interaction manipulation, and coordinated inauthentic behavior.<\/p>\n<p>In the European Union, <a href=\"https:\/\/europa.eu\/youreurope\/citizens\/consumers\/unfair-treatment\/unfair-commercial-practices\/index_en.htm\" target=\"_blank\" rel=\"noopener\">unfair commercial practices<\/a> include situations involving fake reviews and misleading claims. In the United States, the Federal Trade Commission regulates certain <a href=\"https:\/\/www.ftc.gov\/business-guidance\/resources\/consumer-reviews-testimonials-rule-questions-answers\" target=\"_blank\" rel=\"noopener\">fake reviews, testimonials, and indicators of social influence<\/a>. These rules do not turn every coordinated behavior into the same violation; their application depends on who acts, what is concealed, and what effect it produces.<\/p>\n<p>Astroturfing is therefore distinguished by a discrepancy between the real origin of a campaign and the independence it appears to have. Examining that relationship separates it from disclosed advertising, organized participation, and genuine social support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Astroturfing simulates grassroots support through coordinated campaigns that conceal their sponsor. Learn its origin, forms, signals, and consequences.<\/p>\n","protected":false},"author":6,"featured_media":79729,"template":"","encyclopedia-tag":[1422,1348],"class_list":["post-20088","encyclopedia","type-encyclopedia","status-publish","has-post-thumbnail","hentry","encyclopedia-tag-digital-misinformation","encyclopedia-tag-reputation-management"],"_links":{"self":[{"href":"https:\/\/www.arimetrics.com\/en\/wp-json\/wp\/v2\/encyclopedia\/20088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arimetrics.com\/en\/wp-json\/wp\/v2\/encyclopedia"}],"about":[{"href":"https:\/\/www.arimetrics.com\/en\/wp-json\/wp\/v2\/types\/encyclopedia"}],"author":[{"embeddable":true,"href":"https:\/\/www.arimetrics.com\/en\/wp-json\/wp\/v2\/users\/6"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.arimetrics.com\/en\/wp-json\/wp\/v2\/media\/79729"}],"wp:attachment":[{"href":"https:\/\/www.arimetrics.com\/en\/wp-json\/wp\/v2\/media?parent=20088"}],"wp:term":[{"taxonomy":"encyclopedia-tag","embeddable":true,"href":"https:\/\/www.arimetrics.com\/en\/wp-json\/wp\/v2\/encyclopedia-tag?post=20088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}